Faq
Only the huts that are part of the Association of Huts and Guesthouses of the Tour du Mont Blanc can be booked online through this platform.
For any other hut, you must contact the hut directly and personally.
Reservations for summer 2026 will open for all huts on October 15, 2025.
If your bookings were completed after paying the deposit, you should have received an immediate confirmation email.
This email is sent automatically. If you did not receive it, your booking may not have been completed.
Could the confirmation email be in your spam folder?
Did you pay the deposit for this hut?
Do you see the corresponding charge on your bank account?
If not, please contact the TMB support team.
It is possible, but there are several important considerations:
Always check with each hut to see if dogs are accepted.
Bring your dog’s own food.
Be aware that you will cross through Nature Reserves where dogs are strictly forbidden. This includes Les Contamines-Montjoie and the Chamonix Valley, which covers a large part of the itinerary.
You will encounter large flocks of sheep (hundreds of animals), as well as guard dogs (against wolves) and herding dogs (working with shepherds). This can create serious cohabitation issues (including possible fights).
Cable cars usually do not allow dogs.
Protect and care for your dog’s paws: after several consecutive days on rocky trails, pads can easily become injured.
Hiking the TMB with a dog is therefore not the easiest option and requires great attention and very careful organization.
Agencies make their bookings directly through the platform, just like individual travelers, but they benefit from specific conditions.
To take advantage of this, simply request the creation of an agency account by writing to admin@montourdumontblanc.com
Our team will then activate your access.
You can manage your cancellations directly from your customer account under “My bookings.”
You can submit the cancellation request from your account.
→ More than 30 days before your stay: you will be refunded 80% of the deposit paid, in accordance with the cancellation policy.
→ Less than 30 days before your stay: no refund will be issued, unless you have purchased the cancellation and trip interruption insurance.
→ If you have purchased the cancellation and trip interruption insurance, the insurer may refund your deposit, minus a 5% fee, according to the terms of your contract.
It is possible to modify the dates of your booking, as well as any extras, subject to availability, up to 48 hours before your stay.
You can make changes directly from your personal account under “My bookings.”
A cancellation can only be made at least 30 days before the start of your stay.
Otherwise, you may also contact the hut directly in case of emergency.