General Terms and Conditions of Sale (GTCS)

Cancellation Policy for Individual Clients

Cancellation made more than 31 days before the arrival date :

  • 80% of the amount paid will be refunded directly via the Stripe payment system.
  • 20% will be retained by the accommodation provider to cover processing and refund fees.

Cancellation made 30 days or fewer before the arrival date :

  • No refund will be issued; the amounts paid remain with the accommodation provider.

Cancellation Policy for Professional Clients

Cancellation made more than 61 days before the arrival date :

  • 80% of the amount paid will be refunded directly via the Stripe payment system.
  • 20% will be retained by the accommodation provider to cover processing and refund fees.

Cancellation made 60 days or fewer before the arrival date :

  • No refund will be issued; the amounts paid remain with the accommodation provider.

Responsibilities and Legal Framework

The website www.montourdumontblanc.com is a booking platform and not a travel agency. Each hut, guesthouse, or establishment listed on the site is solely responsible for applying these Terms and Conditions of Sale, as well as for the services offered. By booking through the site, you are contracting directly with the chosen accommodation provider, who assumes full responsibility for your booking and any potential cancellation.

Recommended Insurance

When booking via the site, you will be offered cancellation/interruption insurance. 👉 We strongly recommend subscribing to this insurance to cover your costs in case of unforeseen events, according to the guarantees defined by the insurer.

Mountain rescue insurance : In addition to your accommodation, please also consider mountain rescue insurance. For only €2.75 per day, you can be covered up to €50,000 (including helicopter rescue costs). More information and subscription: Assurmix – Sport Insurance

Legal Notice

As the association managing the site is neither a travel agency nor a tour operator, it cannot be held liable in the event of disputes related to the execution or cancellation of a booking.